Privacy & Security
The GoStay website
Privacy & Security
When you are just visiting the GoStay Website
Cookies
Sharing of personal information
How Australian Online Travel protects your information
The GoStay website
The GoStay website is operated by Australian Online Travel Pty Ltd (ABN 17 105 135 331) ("Australian Online Travel") under a licence from Sensis Pty Ltd (ABN 30 007 423 912) ("Sensis").
Privacy & Security
Your privacy on the GoStay website is very important to Australian Online Travel and Sensis.
This privacy policy sets out how Australian Online Travel, as the operator of the GoStay website, collects about you, when and how Australian Online Travel collects it, and what Australian Online Travel does with that information (including how Australian Online Travel may share it with Sensis and other parties). Australian Online Travel:
- may collect personal information about you (such as your name, postal address, telephone number and email address) directly from you, either when you make a booking on the GoStay website or when you otherwise provide that information to Australian Online Travel;
- will not disclose your personal information to third parties except in accordance with this privacy policy or where you specifically authorise Australian Online Travel to do so;
- will take reasonable steps to protect the security of the personal information Australian Online Travel collects from you.
When you are just visiting the GoStay website
You can visit the GoStay website anytime without revealing who you are or providing any personal information.
While you are on the GoStay site Australian Online Travel collects basic information but it is anonymous and is not linked to you specifically. Australian Online Travel uses this data to better understand things like how the site is navigated, how many visitors arrive at specific pages, the length and frequency of stays at the site, etc. to try and improve the site for customers.
Cookies
Australian Online Travel may place a "cookie" on your personal computer. Most web sites do this. A cookie is a small file that Australian Online Travel’s computer sends to your computer and that your computer sends back to Australian Online Travel each time you visit the GoStay website.
Australian Online Travel uses this data to remember the information you have already typed in order to save you reentering it repeatedly. Australian Online Travel’s credit card payment gateway also requires the use of cookies.
Most Internet browsers automatically accept cookies. However, you can instruct your browser, by editing its options, to stop accepting cookies or prompt you before accepting a cookie from the sites you visit.
Sharing of personal information.
Australian Online Travel may disclose your personal information to Sensis. Sensis may use your personal information in the same way that Australian Online Travel is entitled to do so under this privacy policy and also to:
- research and develop Sensis’ services and products;
- gain an understanding of your information and communication needs; and
- promote and market Sensis’ products and services to you. If you do not wish Sensis to contact you regarding Sensis’ products and services, please call Sensis on 1800 039 059.
For full details on how Sensis may use your personal information, please visit http://about.sensis.com.au/legal/privacy.php. Apart from this, Australian Online Travel guarantees that Australian Online Travel will only disclose your personal information to the service and product providers that you decide to make a booking with through the GoStay website. So when you book a hotel room, Australian Online Travel will provide the Hotel with the personal information they need to accept the booking. Australian Online Travel may also have to share your personal information with courier companies for tickets / documents and with the credit card company. Australian Online Travel shares with these other companies only the information they need to complete the booking.
How Australian Online Travel protects your information...
Australian Online Travel is committed to safeguarding your private details and uses the best security technology available to achieve this.
For your privacy, Australian Online Travel secures all information that it holds from unauthorised access from the Internet through the latest firewall technology. In addition, during payment, others are prevented from tapping into the connection between your computer and Australian Online Travel’s server through industry-standard encryption technology known as Secure Socket Layer (SSL) with encryption keys of 128 bits.
To make sure Australian Online Travel meets its obligations to you Australian Online Travel is constantly upgrading its systems to ensure its privacy obligations are always met in accordance with industry standards and best practice.